Learner Guide-BSBLDR402 Lead effective workplace relationships Advanced Diploma Core units CHCCCS019 Recognise and

Core units CHCCCS019 Recognise and respond to crisis situations CHCCSL001 Establish and confirm the counselling relationship CHCCSL002 Apply specialist interpersonal and counselling interview skills CHCCSL003 Facilitate the counselling relationship and process CHCCSL004 Research and apply personality and development theories CHCCSL005 Apply learning theories in counselling CHCCSL006 Select and use counselling therapies CHCCSL007 Support counselling clients in decision-making processes CHCCSM005 Develop

Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit

Units of competency BSBINS501 Implement information and knowledge management systems BSBINS514 Contribute to records retention and disposal schedule BSBINS513 Contribute to records management framework BSBINS504 Maintain digital repositories BSBINS601 Manage knowledge and information BSBINS512 Monitor business records systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

HLTAID003 Provide first aid Group B ICTICT203 Operate application software packages Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCPHT310 Coordinate horticultural crop harvesting * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBLDR402 Lead effective workplace relationships Advanced Diploma Core units CHCCCS019 Recognise andOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce