Learner Guide-SHBHCLS004 Neutralise unwanted colours and tones AUM Please note that only six

Please note that only six electives can be chosen

mark and cut uncomplicated fabrics and lays MSTCL2008 Finish garment production * We can develop additional elective units that are not listed on request (Please contact us for further information)

measure and estimate familiar quantities for work Elective units FBPRBK2003 Assist sponge cake production FBPRBK2004 Assist basic bread production * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBMKG441 Develop public relations documents BSBMKG439 Develop and apply knowledge of communications industry BSBMKG440 Apply marketing communication across a convergent industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Learner Guide-SHBHCLS004 Neutralise unwanted colours and tones AUM Please note that only sixOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce