SCORM Compliant Package-FNSBNK411 Coordinate small business customer portfolios CUA Units of competency MEM18011 Shut

Units of competency MEM18011 Shut down and isolate machines/equipment MEM16006 Organise and communicate information FWPCOT2209 Produce finger jointed timber FWPCOT3294 Swage and shape saw blades MEM13015 Work safely and effectively in manufacturing and engineering FWPCOT3280 Replace saw blades

charge and leak test refrigerants - split systems UEERA0059 Prepare and connect refrigerant tubing and fittings UEERA0049 Install and start up single head split air conditioning and water heating heat pump systems UEECD0007 Apply work health and safety regulations

Core units TAEASS301 Contribute to assessment TAEDEL301 Provide work skill instruction TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills Elective units TLIC0033 Apply low risk heavy vehicle driving behaviours TLIF0005 Apply a fatigue risk management system TLIM0011 Conduct heavy vehicle driver training TLIM0018 Develop low risk heavy vehicle driving behaviours in others TLIC3005 Drive heavy combination vehicle BSBINS309 Maintain business records * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBADV602 Develop an advertising campaign BSBMGT616 Develop and implement strategic plans BSBMKG609 Develop a marketing plan Elective Units BSBSUS501 Develop workplace policy and procedures for sustainability BSBMGT608 Manage innovation and continuous improvement BSBMGT605 Provide leadership across the organisation BSBINN601 Lead and manage organisational change BSBINM601 Manage knowledge and information BSBFIM601 Manage finances BSBADM502 Manage meetings BSBHRM602 Manage human resources strategic planning BSBMGT615 Contribute to organisation development Additional electives BSBMKG603 Manage the marketing process BSBRSK501 Manage risk BSBMKG607 Manage market research BSBMKG608 Develop organisational marketing objectives * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCMOM203 Operate basic machinery and equipment AHCPCM204 Recognise plants AHCPGD207 Plant trees and shrubs AHCPGD208 Prepare and maintain plant displays AHCPGD209 Prune shrubs and small trees AHCTRF208 Support turf establishment AHCWHS202 Participate in workplace health and safety processes Electives AHCCHM201 Apply chemicals under supervision AHCMOM204 Undertake operational maintenance of machinery AHCMOM216 Operate side by side utility vehicles AHCNSY207 Undertake propagation activities AHCPGD210 Transplant shrubs and small trees AHCPGD212 Conduct visual inspection of park facilities AHCPMG201 Treat weeds AHCPMG202 Treat plant pests

SCORM Compliant Package-FNSBNK411 Coordinate small business customer portfolios CUA Units of competency MEM18011 Shut* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.