Learner Guide-CPPCLO3103 Clean and maintain amenities TLI Core units CHCCOM002 Use communication

Core units CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLAH001 Work effectively in the leisure and health industries CHCLAH002 Contribute to leisure and health programming CHCLAH003 Participate in the planning

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCDRG305 Install drainage systems AHCIRG345 Install pressurised irrigation systems AHCIRG346 Operate pressurised irrigation systems AHCIRG347 Maintain pressurised irrigation systems AHCMOM304 Operate machinery and equipment AHCPCM305 Implement a plant nutrition program AHCPMG301 Control weeds AHCPMG302 Control plant pests

policies and procedures in the construction industry Elective units CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCO2013 Carry out concreting to simple forms CPCCPB3015 Install acoustic and thermal environmental protection systems CPCCPB3026 Erect and maintain trestle and plank systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR203 Work effectively with others SITXCCS001 Provide customer information and assistance SITXWHS001 Participate in safe work practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC003 Prepare and present sandwiches Group B SITHCCC001 Use food preparation equipment Group B Additional electives SITHIND001 Use hygienic practices for hospitality service Group A SITHKOP001 Clean kitchen premises and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-CPPCLO3103 Clean and maintain amenities TLI Core units CHCCOM002 Use communicationOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce