SCORM Compliant Package-BSBTEC405 Review and maintain organisation's digital presence EAL Units of competency SITXFIN004 Prepare

Units of competency SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices SITXFIN003 Manage finances within a budget SITXCCS008 Develop and manage quality customer service practices SITXMGT001 Monitor work operations SITXCOM005 Manage conflict BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT402 Collaborate in a creative process BSBDES304 Source and apply design industry knowledge BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBDES403 Develop and extend design skills and practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPBPG2004 Operate the palletising process FBPBPG3007 Perform packaging equipment changeover FBPOPR2068 Operate a process control interface FBPBPG2002 Operate the carton erection process FBPBPG2003 Operate the carton packing process BSBWHS301 Maintain workplace safety FBPBPG2005 Operate the electronic coding process * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR411 Demonstrate leadership in the workplace BSBOPS402 Coordinate business operational plans BSBWHS411 Implement and monitor WHS policies

SCORM Compliant Package-BSBTEC405 Review and maintain organisation's digital presence EAL Units of competency SITXFIN004 Prepare* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.