SCORM Compliant Package-SIRXCEG007 Develop online customer service standards Sale Units of competency RIICRC320E Seal

Units of competency RIICRC320E Seal concrete pavements RIICCM206D Support plant operations RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials * We can develop additional elective units that are not listed on request (Please contact us for further information)

repair and re-fit light vehicle tyres and tubes AURTTF101 Inspect and service petrol fuel systems AURTTK102 Use and maintain tools and equipment in an automotive workplace BSBWHS332X Apply infection prevention and control procedures to own work activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment MSAENV272B Participate in environmentally sustainable work practices Elective units MEA101B Interpret occupational health and safety practices in aviation maintenance MEA105C Apply quality standards applicable to aviation maintenance processes MEA107B Interpret and use aviation maintenance industry manuals and specifications MEA108B Complete aviation maintenance industry documentation MEA109B Perform basic hand skills

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCECR302 Collect and preserve biological samples AHCCHM304 Transport and store chemicals AHCLSK307 Euthanase livestock AHCLSK304 Carry out post-mortem examination of livestock AHCLSK404 Implement and monitor animal welfare programs AHCLSK409 Supervise animal health programs * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-SIRXCEG007 Develop online customer service standards Sale Units of competency RIICRC320E Seal* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.